Speech2Text — AI for calls and meetings right inside your CRM

Transcription, AI analysis and conversation quality control — automatically

Speech2Text turns calls and meetings into structured data that helps you sell more, keep an eye on the team and never lose an important detail of a customer conversation.

No more:
Listening through hours of recordings
Reviewing your managers by hand
Hunting for the right moment in a conversation

Speech2Text transcribes the dialogue itself, analyzes it, highlights what matters and saves the result right inside your CRM.

Connects to amoCRM and Bitrix24 in a few minutes

Everything you need to keep customer communication under control

Speech2Text processes customer conversations automatically and turns every call into data you can read.

What you get:
An accurate transcript of the call
A short summary of the conversation
AI analysis of the dialogue
An assessment of the manager’s work
Detection of mistakes, stop phrases and negativity
Automatic tags
CRM fields filled in for you
Ready conclusions on the outcome of the conversation

The whole history of communication stays in the CRM — nothing is lost and nothing is left buried in an audio file.

Meetings are covered too

The online meeting is over — the transcript is already there

Speech2Text connects to Zoom, Google Meet, Yandex Telemost and other services.

Just invite the bot to the meeting — it will join, record the conversation and prepare the full transcript automatically.

Already have a recording?

Just hand over the link to the video — Speech2Text will process it on its own.

No more:
Rewatching an hour-long recording for one question
Writing up notes by hand
Trying to recall what was agreed
Losing important details after the meeting

All the information stays in a convenient text format and is there whenever you need it.

Zoom, Google Meet, Яндекс Телемост

AI that works instead of manual review

The AI understands what happened in the conversation

Speech2Text analyzes communication and turns ordinary conversations into ready business conclusions.

The AI can tell:
What the customer said

Needs, objections, interest, questions and other important signals.

How the conversation ended

An agreement, a next step, a won deal or a lost customer.

How the manager performed

Whether they followed the script, asked the right questions, made mistakes.

What needs attention

Negativity, conflicts, stop phrases, objections and other important moments.

Not just a transcript. The AI turns a conversation into action.

Build AI assistants for your own tasks

Your rules — your AI

Use the ready-made AI assistants or create your own without limits for specific business scenarios.

An AI assistant can:
Answer the questions you set about a conversation
Assess the manager’s work
Check that the script was followed
Determine the outcome of a call
Find objections and reasons for refusal
Analyze customer needs
Fill in fields in amoCRM and Bitrix24
Add tags automatically
Launch SalesBot
Build your own metrics and scoring criteria

One widget — dozens of automation scenarios.

It finds what matters automatically

Tags and call classification

Set keywords, phrases or numeric values — the system finds them in the conversation and assigns the right tag itself.

For example:
“New customer”
“Competitor”
“Won deal”
“Paid”
“Objection”
“High budget”

After that calls can be filtered, compared and analyzed in seconds.

Instead of hundreds of conversations — a handful of categories you need.

Keep your sales team on track without listening to calls

All the analytics in one interface

Speech2Text helps a manager see the real picture of communication:

Who is selling?

Compare the results of your managers and find the best ones.

Who is losing customers?

Spot problem conversations and the reasons behind failures.

Where are standards broken?

AI finds mistakes, stop phrases and deviations from scripts automatically

What is happening with customers?

Analyze requests, objections, negativity and the outcome of conversations.

Run the team on data, not on a handful of calls you happened to listen to.

Reports arrive on their own

Stop opening the CRM every day — get the essentials automatically

Set up a filter in the Analytics section, pick the channel and the schedule — Speech2Text will send the finished reports itself.

Daily. Weekly. At a time that suits you.

The manager gets the key numbers straight into a messenger and always knows what is going on in the team.

One widget — the whole path from conversation to result

How Speech2Text works
Call or meeting

A manager talks to a customer

Transcription

Speech2Text turns the conversation into text.

AI analysis

The AI picks out what matters, rates the quality and answers the questions you set.

Automation

The system adds tags, fills in CRM fields and triggers the actions you need.

Analytics

All the results come together in a single interface.

Report

The manager gets ready data and makes decisions.

You talk to customers. Speech2Text does the rest.

What you get after installing

Time saved

Stop spending hours listening to and writing up conversations by hand.

Automatic review

AI checks communication instead of the manager and the quality control team.

Better sales performance

Find the reasons behind lost deals and where your managers can grow.

Full transparency

See what happens in every call and every meeting.

A single knowledge base

The history of communication is kept as text and is always available.

A faster reaction

The key information appears in the CRM right after the conversation.

Speech2Text works where your team works

amoCRM
Transcription + AI analysis + tags + analytics + reports right inside amoCRM.
-40%
call monitoring time
Битрикс24
Transcription + AI analysis + tags + analytics right inside Bitrix24.
+90%
to request handling speed