A convenient Speech2Text widget for transcription
and AI-powered analysis of your calls
How the widget works Speech2Text
01Call transcription
Convert every call to text. Fast, accurate, no re-listening
Speech2Text automatically converts phone conversations into clear and understandable text and saves it directly in the amoCRM deal card immediately after the call. You no longer need to waste time on audio recordings - the entire conversation is available in one click
Result: full control over calls, transparent communication history with the client, and time savings at every stage of the sales process
02AI assistants
AI automatically analyzes calls and tells you what's important
Speech2Text AI assistants automatically analyze each call and turn conversations into understandable conclusions. A brief summary, quality assessment, analytics, and manager qualifications — without your involvement or manual review
You can use ready-made assistants or create your own for any scenario: AI will answer the necessary questions, fill in fields in amoCRM, add tags, and launch SalesBot
Result: you immediately see how the conversation went, what the client said, and where deals are being lost — fast, accurate, and automatic
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04Analytics
The whole truth about calls — in numbers and facts
Speech2Text shows a complete picture of sales team performance: all calls, transcriptions, and AI analysis results — in a single amoCRM interface
AI automatically evaluates call quality, identifies manager errors, negativity, stop phrases, and the actual call outcome. You immediately see who's selling and who's losing deals—no guesswork or manual reporting required.
Result: Transparent control, powerful decisions, and sales growth based on data, not gut instinct.
05Reports
Business control in numbers
The Reports section allows you to automatically receive analytical data on a set schedule via messengers.
Как это работает:
- A report is generated based on a filter previously created in the Analytics section.
- The user sets the report name, selects an analytics filter, and a delivery channel.
- Reports are automatically sent to the linked account.
- You can set a convenient schedule for receiving reports: daily, weekly, or at other available intervals, and choose the sending time.
Result: Automated analytics delivery allows you to regularly track key metrics without manually logging into the system to generate reports.
Go to settings.
Speech2Text — improving customer communication and response times
Works well for call transcription and manager analytics. It's easy to read calls. If a call is deleted due to storage time limitations on the service, the text version helps us not to be left without information. We're using it! The price is affordable, which is also great.
Excellent widget, the sales department loved it. Custom prompts are easy to set up. The presets are also useful. It's as if this functionality was just there out of the box. Thanks to the guys for this useful widget!
Very convenient. No need to listen to 10-minute conversations. Pause and rewind. It's all right there in the text. I skimmed through it and checked. Incredible time saver.