amoCRM A convenient Speech2Text widget for transcribing and AI-analysing your calls

Integration features

Accurate call transcription straight into amoCRM
Call classification with tags
Automatic transcription of online meetings and recordings
AI call analysis and key takeaways in seconds
Quality control of managers and sales
Call analytics and reports with no manual work

How the Speech2Text widget works

Setup details

Call transcription

Every call becomes text. Fast, accurate, no re-listening

Speech2Text automatically turns phone conversations into clear, accurate text and saves it right in the amoCRM deal card as soon as the call ends.

You no longer spend time on recordings — the whole conversation is one click away

Result

Full control over calls, a transparent customer history and time saved at every sales stage

Meeting transcription

Meetings become text automatically — no rewatching, no lost details

Speech2Text transcribes online meetings in Zoom, Google Meet, Yandex Telemost and other services. Just invite the bot to the meeting — it joins, records the conversation and prepares a full transcript when it ends. If the meeting is already recorded, paste the link to the video — Speech2Text transcribes it on its own.

Result

The whole meeting as convenient text, quick access to the key details and hours of recordings you no longer have to watch.

AI analysis

AI reviews the calls itself and tells you what matters

Speech2Text AI assistants analyse every call automatically and turn conversations into clear conclusions.

A short summary, quality score, analytics and manager qualification — without your involvement or manual checks.

Use the ready-made assistants or create your own for any scenario: the AI answers your questions, fills in amoCRM fields, adds tags and launches SalesBot

Result

You see at once how the conversation went, what the customer said and where deals are lost — fast, accurate and automatic.

Tags

Smart call classification

Tags are automatic labels assigned to calls from the AI analysis results. They help classify conversations quickly, filter them and get more precise analytics on customer communication.

You define keywords or phrases and bind a tag to them. When the system finds those expressions in a conversation, the tag is assigned to the call automatically. For example: "New customer", "Competitors", "Successful deal", "Paid" and other important signals from the dialogue.

Tags can also be set on numeric ranges — for example to mark the customer budget, the deal amount or other quantitative indicators.

Result

Calls are sorted into the categories that matter automatically, which makes search, analysis and control easier.

Analytics

The whole truth about your calls — in numbers and facts

Speech2Text shows the full picture of your sales team: every call, transcript and AI analysis result — in one amoCRM interface

The AI scores conversation quality automatically, spots manager mistakes, negativity, stop phrases and the real outcome of the call. You see at once who sells and who loses deals — no guesswork, no manual reports

Result

Transparent control, strong decisions and sales growth based on data, not gut feeling

Reports

Your business under control, in numbers

The "Reports" section delivers analytics to your messengers automatically, on a schedule.

How it works

  • A report is built from a filter created beforehand in the "Analytics" section.
  • You name the report, pick an analytics filter and a delivery channel.
  • Reports are sent to the linked account automatically.
  • Set a convenient schedule — daily, weekly or any other available interval — and the delivery time.

Result

Automatic delivery lets you track the key metrics regularly without logging in and building reports by hand.

Speech2Text — better customer communication and faster response

Customer reviews

Mining Element
ru.miningelement.com

Works well for call transcription and manager analytics. It's easy to read calls. If a call is deleted due to storage time limitations on the service, the text version helps us not to be left without information. We're using it! The price is affordable, which is also great.

Denis Dedkov
Head of the technical and commercial department
NTS-Resurs
Independent private rail rolling-stock operator
nts-resurs.com

Excellent widget, the sales department loved it. Custom prompts are easy to set up. The presets are also useful. It's as if this functionality was just there out of the box. Thanks to the guys for this useful widget!

Elena Levkina
Commercial department manager
Kelin
Legal services
kelinlaw.ru

Very convenient. No need to listen to 10-minute conversations. Pause and rewind. It's all right there in the text. I skimmed through it and checked. Incredible time saver.

Dmitry Molchanov
Commercial director

Transparent calls — strong sales

152-FZ compliance

All data is processed on our servers only and never passed to third-party services.

Compliant with Russian personal data law.