Privacy Policy

1. General Provisions

This Privacy Policy governs the collection, use, disclosure, and protection of personal data of users of the Speech2Text online platform, available at https://speech2text.pro (hereinafter referred to as the “Service”).

By using the Service, you acknowledge that you have read this Policy and agree to its terms. If you do not agree to the terms of this Policy, please discontinue your use of the Service.

We reserve the right to update this Policy from time to time. In the event of material changes, we will notify you within the Service or by email no fewer than 14 days prior to the changes taking effect. Your continued use of the Service following any update constitutes acceptance of the revised Policy.

2. Data Collection and Storage

2.1. Data Provided by the User

When registering for and using the Service, you provide us with the following data:

• Name and email address — upon creating an account;
• Payment information — we receive only transaction details and the payment identifier; full payment card details are neither stored nor processed by us;
• Support requests, feedback, and any other communications you send to us.

2.2. Automatically Collected Data

In the course of your use of the Service, we automatically collect the following technical information:

Device and browser data:

• IP address;
• operating system and browser version;
• device type and model.

Usage data:

• date and time of access to the Service;
• pages viewed and actions taken;
• referral URLs leading to the Service.

Cookies and similar technologies.

2.3. User Content

In the course of providing the Service, we process the following content:

• Audio and video files — accepted for transcription and deleted immediately upon completion. We do not retain the original media files.
• Transcripts — processed results are stored in your account. The retention period is determined by you in your account settings.

We do not use uploaded files or transcripts to train artificial intelligence models.

2.4. Data Retention Periods

We retain data only for as long as necessary to fulfill the purposes described in this Policy:

Our database retains only the file name, size, and duration, as well as the time of processing.

3. Use of Data

3.1. Primary Purposes

We use the data collected solely for purposes related to the provision and improvement of the Service:

• Service Delivery: audio transcription, and the storage and management of transcripts in accordance with your settings;
• Authentication and Account Management: user verification and secure login;
• Customer Support: handling inquiries and resolving technical issues;
• Service Improvement: usage analysis, bug fixes, and performance enhancements;
• Security: detecting and preventing fraud, unauthorized access, and abuse;
• Notifications: important updates and security-related communications pertaining to the Service.

3.2. Restrictions on Use

We observe the following restrictions with respect to the use of data:

• We do not use your audio files, transcripts, or any other user content to train or improve artificial intelligence models;
• We do not share your data with third parties for commercial or advertising purposes;
• We do not engage in automated decision-making that materially affects your rights or interests based on your data.

4. Disclosure of Data to Third Parties

4.1. Categories of Recipients

We may disclose personal data to the following categories of recipients:

• Technical Service Providers — cloud hosting and infrastructure providers that support the operation of the Service;
• Payment Processors — for the processing of transactions; original payment data is held solely by the payment provider;
• Analytics Services — for analyzing Service usage and improving its quality.

4.2. Principles Governing Disclosure

• We do not sell users’ personal data to third parties;
• Data is disclosed only to the extent necessary to carry out a specific function.

5. Data Security

5.1. Measures Implemented

To protect personal data against unauthorized access, loss, or disclosure, we implement the following measures:

• Encryption in Transit: all data transmitted between your device and our servers is secured via HTTPS;
• Access Controls: access to personal data is restricted and granted to staff members only to the extent required to perform their duties;
• Security Monitoring: we conduct continuous monitoring to detect suspicious activity;
• Regular Audits: we conduct internal security reviews and vulnerability assessments.

5.2. Limitations of Liability

No method of data transmission over the internet is entirely secure. We take all reasonable precautions to safeguard your data; however, we cannot guarantee absolute protection against all possible threats.

In the event of a security incident that may pose a risk to your data, we will notify you without undue delay and take appropriate remediation measures.

6. User Rights

6.1. List of Rights

You have the right, at any time, to:

• Access Your Data — request information about what data we hold about you and obtain a copy thereof;
• Correct Your Data — request the correction of inaccurate or outdated information;
• Delete Your Data — request the deletion of your personal data; audio files are deleted automatically, and transcripts are deleted upon your request or upon expiration of the retention period you have set;
• Modify Storage Settings — adjust the transcript retention period in your account settings;
• Withdraw Consent — opt out of non-essential notifications and communications.

6.2. How to Exercise Your Rights

To exercise your rights, you may:

• Use the account settings in your dashboard at speech2text.pro;
• Submit a request to info@speech2text.pro.

7. Cookies

7.1. Purpose

We use cookies and similar technologies for the following purposes:

• Enabling Service functionality and user authentication;
• Saving user settings and preferences;
• Analyzing Service usage and troubleshooting.

7.2. Managing Cookies

You may manage your cookie settings in the following ways:

• Through your browser settings — most browsers allow you to disable or restrict cookies;
• Through the cookie management tools available on our website.

Please note that disabling certain categories of cookies may affect the availability or functionality of certain features of the Service.

8. Contact Information

For any questions regarding this Policy or the processing of personal data, please contact us:

© 2025 Speech2Text. All rights reserved.

speech2text.pro  •  info@speech2text.pro