Privacy Policy

1. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online Speech2Text platform. By accessing or using the Service, you agree to the practices described in this Privacy Policy.
2. Information You Provide

   • Name and contact details (for example, your email address)

   • Billing information

   • Audio files and transcriptions that you upload or generate

   • Any other information you voluntarily provide (such as support requests)

3. Information Collected Automatically

   • Device and browser data (e.g., IP address, operating system, device type)

   • Usage and activity data (e.g., access times, pages viewed, referring URLs)

   • Cookies

4. Information from Third Parties

   • Payment processors (we receive transaction details, but not your raw payment credentials)

5. Transcribe, store, and manage your audio data according to your instructions
6. Respond to your support requests
7. Improve the Service, including analytics and performance troubleshooting
8. Communicate important updates, notices, and promotional offers (where applicable)
9. With third-party service providers (e.g., cloud hosting, payment processors)
10. With your consent or at your direction
11. When required by law (e.g., compliance or law enforcement requests)

    We do not sell your personal data to third parties.

12. Encryption of audio, transcripts, and personal data during transfer
13. Access control and authentication
14. Regular internal security audits and vulnerability assessments
15. We take appropriate legal, organizational, and technical measures to prevent unauthorized access, destruction, modification, or disclosure of your data.
16. Audio/video files and transcripts may be deleted after processing, based on your settings or request.
17. Manage your cookie preferences
18. Instructions for exercising these rights are available in your account settings or through customer support.
19. We use cookies and similar tools to enhance your experience and remember preferences.
20. The Service is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided personal data, contact us for removal.
21. Your data may be processed or stored in countries outside your own. We ensure appropriate safeguards to protect your data in accordance with applicable laws.
22. We may update this Privacy Policy from time to time. Continued use of the Service signifies acceptance of the updated Policy.